Med Spa Mamas: The Ups & Downs of Working With Family

WEBVTT

00:00.740 --> 00:01.621
[SPEAKER_03]: way going to do fire me.

00:02.402 --> 00:04.104
[SPEAKER_03]: I can try this.

00:04.284 --> 00:05.045
[SPEAKER_02]: He's coming back.

00:05.065 --> 00:06.567
[SPEAKER_01]: And now it's like a bad penny.

00:06.967 --> 00:07.808
[SPEAKER_01]: Yeah, they're ready.

00:07.828 --> 00:08.569
[SPEAKER_01]: Never go away.

00:14.977 --> 00:17.260
[SPEAKER_03]: Hey guys, welcome back to the A Skin-Based Pod.

00:17.380 --> 00:20.524
[SPEAKER_03]: I'm your host Lina License Estition and today I have Macy.

00:21.305 --> 00:29.194
[SPEAKER_03]: Macy Taylor Estition of runnest Heather Heather Taylor,

00:29.444 --> 00:31.348
[SPEAKER_03]: And we're going to do something a little bit different today.

00:32.189 --> 00:35.175
[SPEAKER_03]: We are going to talk about working with our mothers.

00:36.037 --> 00:39.664
[SPEAKER_03]: We all work at this salon at the spa in Harrisonville.

00:40.887 --> 00:44.514
[SPEAKER_03]: So where do we want to start with this?

00:44.534 --> 00:47.760
[SPEAKER_02]: Why do they kind of explain what kind of what we do?

00:47.820 --> 00:50.305
[SPEAKER_02]: But Heather and I have worked together for a long time.

00:50.285 --> 01:12.867
[SPEAKER_02]: ever since we started and then we added are we started an apprentice program and finding the right apprentice is kind of tough because you put a lot of money into working with your apprentices and you train them and they learn you know everything from ground up and you're spending 1500 hours working in our apprentice program and so I don't know

01:12.847 --> 01:34.821
[SPEAKER_03]: When Lena came to me and no, no, no, I didn't, I can't, I can't, I can't, I can't, I can't, I can't, I can't, I can't, I can't, I can't, I can't, I can't, I can't, I can't, I can't, I can't, I can't, I can't, I can't, I can't, I can't, I can't, I can't, I can't, I can't, I can't, I can't, I can't, I can't, I can't, I can't, I can't, I can't, I can't, I can't, I can't, I can't, I can't, I can't, I can't, I can't, I can't, I can't, I can't, I can't, I can't, I can't, I can't, I can't, I can't, I can't, I can't

01:34.801 --> 01:38.705
[SPEAKER_03]: That's why, at Amazing Agile Smith's Fall, we have made our own acting boot camp.

01:39.086 --> 01:45.973
[SPEAKER_03]: This is a results driven program with medical grade treatments like VIPiles, AC dual, and LED light therapy.

01:46.234 --> 01:55.744
[SPEAKER_03]: With personalized skincare coaching, we can take you to the next level in your skincare journey because our clients see real transformations and we love to see you do the same.

01:56.185 --> 02:00.389
[SPEAKER_02]: Take the first step today, call us, make an appointment, and let's get you set up on a program.

02:00.730 --> 02:03.913
[SPEAKER_03]: And start your journey to clear confidence again today.

02:05.075 --> 02:15.984
[SPEAKER_02]: But when I finally convinced her, we looked at a couple of schools, and we went and visited a school or two, and then I had talked with the state board, and they're like, why don't you just a print-less?

02:16.706 --> 02:19.414
[SPEAKER_02]: And that's when we looked into doing the a print-less program.

02:19.715 --> 02:21.379
[SPEAKER_02]: And Lena was our first

02:21.359 --> 02:28.052
[SPEAKER_02]: a premise that we did, and this was several years ago, and she just kind of came in and even before she was approved.

02:28.072 --> 02:30.657
[SPEAKER_02]: She was working with us running the front desk and different things.

02:31.138 --> 02:39.975
[SPEAKER_02]: I never thought she would ever really get into what we're doing because she was on a kid that was would rather eat dirt.

02:40.462 --> 02:53.871
[SPEAKER_02]: and in the horse bar and then, you know, look pretty, but when she started, I think she just, it kind of blossomed and then being in the beauty industry, I think she just kind of found her career choice.

02:54.372 --> 03:00.225
[SPEAKER_02]: And so whenever Macy graduate last year, Heather and I got talking to him

03:00.205 --> 03:05.511
[SPEAKER_02]: Macy, we just get for the same opportunity to apprentice M for aesthetics.

03:05.691 --> 03:14.781
[SPEAKER_01]: Because same kind of thing with her, you know, we had two-word cosmatology schools and colleges and like just trying to figure out what was her niche.

03:14.801 --> 03:18.385
[SPEAKER_01]: I mean, in an 18, like how are you supposed to know what you want to do for the rest of your life?

03:18.405 --> 03:19.467
[SPEAKER_01]: Yeah, that's a hard decision.

03:19.527 --> 03:26.955
[SPEAKER_01]: So when we, she kind of got out of cosmatology, was thinking, ascetician, and Kristen and I, you know, am having a discussion and

03:26.935 --> 03:31.023
[SPEAKER_01]: And then, yeah, it just flowed and just happened.

03:31.123 --> 03:37.576
[SPEAKER_02]: So when we started Macy, she knew kind of what we did and the type of world that we're in.

03:37.616 --> 03:42.185
[SPEAKER_02]: And, you know, she had a great idea about it.

03:42.285 --> 03:44.590
[SPEAKER_02]: And so she just kind of took off.

03:44.570 --> 03:51.988
[SPEAKER_02]: and we have we got Miss Cheryl that does her book work with her and so she's but you're looking for that.

03:52.049 --> 03:53.432
[SPEAKER_03]: I did all my book work on my own.

03:53.452 --> 03:53.973
[SPEAKER_03]: Yeah, no.

03:54.274 --> 04:01.532
[SPEAKER_02]: And so we've kind of we've figured out how to do the Apprentice program very efficiently and also

04:01.512 --> 04:03.974
[SPEAKER_02]: to best benefit the apprentices.

04:04.355 --> 04:14.164
[SPEAKER_02]: And so without Michelle, I don't know what I do because she spends time going through the book, going through the book knowledge and then towards the end of December, she will get you ready for your boards.

04:15.165 --> 04:19.909
[SPEAKER_03]: So that is, that is awesome because I had no idea going into my project.

04:19.929 --> 04:24.534
[SPEAKER_02]: I had no wing it because I got my, I passed my boards before COVID.

04:24.954 --> 04:29.258
[SPEAKER_02]: Well, once COVID hit, then everything was changed.

04:29.238 --> 04:31.384
[SPEAKER_02]: with taking the test.

04:31.445 --> 04:34.433
[SPEAKER_02]: And so I really didn't know how to prep or for the test.

04:34.494 --> 04:35.456
[SPEAKER_02]: So she kind of winged it.

04:35.637 --> 04:37.603
[SPEAKER_02]: She, I don't like to first time.

04:38.164 --> 04:39.368
[SPEAKER_03]: That was a fluke deal.

04:39.569 --> 04:41.053
[SPEAKER_03]: That was messed up.

04:41.573 --> 04:48.924
[SPEAKER_03]: Sure, long story short, my Jermex bottle was broken, and it was some of the eye in Jermex everywhere.

04:48.944 --> 04:50.506
[SPEAKER_02]: And you're never the best.

04:50.526 --> 04:53.631
[SPEAKER_02]: And the testers were like, Lena, please come back for you to do this again.

04:54.052 --> 04:54.973
[SPEAKER_03]: It was so bad.

04:54.993 --> 04:59.740
[SPEAKER_03]: Also, if it never happens, pretend your Jermex bottle is okay.

04:59.841 --> 05:02.164
[SPEAKER_03]: I think in the lid off, and like, but in Jermex.

05:02.144 --> 05:07.088
[SPEAKER_01]: She did everything wrong, but think about whatever you took your test.

05:07.149 --> 05:16.998
[SPEAKER_01]: You talked to other students who had maybe waxed one person, maybe done one or two facials, you were already both of you guys.

05:17.118 --> 05:18.779
[SPEAKER_01]: I mean, already way above.

05:18.799 --> 05:19.500
[SPEAKER_00]: Oh, you're way above.

05:19.760 --> 05:20.561
[SPEAKER_00]: That's like Georgia.

05:20.721 --> 05:22.342
[SPEAKER_00]: Like I feel like I knew a lot more than she did.

05:22.563 --> 05:22.983
[SPEAKER_00]: She did.

05:23.203 --> 05:23.784
[SPEAKER_00]: Yeah.

05:23.804 --> 05:29.189
[SPEAKER_02]: And talking with other men's balls and the kids city air, they're asking me, hey, what plants do you have for your apprentice?

05:29.609 --> 05:30.750
[SPEAKER_02]: And I'm like, I'm keeping her.

05:31.287 --> 05:32.469
[SPEAKER_02]: You know, she wants to stay with us.

05:32.550 --> 05:33.131
[SPEAKER_02]: We are more.

05:33.251 --> 05:34.413
[SPEAKER_02]: We want to keep our apprentices.

05:34.434 --> 05:36.458
[SPEAKER_02]: That's the whole reason for us to train them ourselves.

05:36.738 --> 05:51.068
[SPEAKER_02]: Yeah, but I think that probably may see I know Lena could walk into any medsball in the cancer ear and get to she's had people reach out to her and I'm like, no, yeah, that's that's a compliment to us that we have trained our daughter's good enough that, you know, if they want to venture out and go somewhere else.

05:51.048 --> 05:54.974
[SPEAKER_02]: and work that they have the enough knowledge that they can rise to the top.

05:54.994 --> 06:00.622
[SPEAKER_03]: So that's some base where Macy's at Macy has a lot more direction than I did.

06:01.363 --> 06:04.348
[SPEAKER_03]: I did a lot of trial and error and figure it out for myself.

06:04.368 --> 06:12.860
[SPEAKER_03]: Like a lot of research, a lot of videos, a lot of podcasts, a lot of anywhere I can find it because my mom didn't do half the stuff I do at the time.

06:12.880 --> 06:14.102
[SPEAKER_03]: Like you weren't a waxer.

06:14.082 --> 06:24.956
[SPEAKER_03]: I quit waxing around COVID and I didn't want to wax and most like my ingredients and stuff, I figured all that out.

06:25.396 --> 06:27.239
[SPEAKER_03]: Like I watched a lot.

06:27.719 --> 06:29.882
[SPEAKER_02]: Lena is kind of like I am.

06:30.543 --> 06:34.808
[SPEAKER_02]: Once she sets her mind to do something, it's like full bore 150%.

06:34.788 --> 06:36.410
[SPEAKER_03]: I'm all about research though, yeah, I got that.

06:36.450 --> 06:38.873
[SPEAKER_02]: She's not interested in it, then she's not going to do it at all.

06:39.273 --> 06:46.162
[SPEAKER_02]: But she kind of took the, took it by the reins and just went 90 to nothing at this.

06:46.182 --> 06:48.104
[SPEAKER_02]: And that's why she is so good.

06:48.925 --> 06:54.612
[SPEAKER_02]: And that's why she's training these younger ones, kind of in my place, I take a lot of clients.

06:54.672 --> 06:57.515
[SPEAKER_02]: And so she's been working with Macy and getting her to wax.

06:57.535 --> 06:59.698
[SPEAKER_02]: And I'll tell you what, Macy is,

06:59.678 --> 07:00.960
[SPEAKER_02]: Very good waxer.

07:01.380 --> 07:06.207
[SPEAKER_02]: I think that before long these two girls are going to be the ones to go to in the Kansas City area for waxing.

07:07.629 --> 07:10.212
[SPEAKER_03]: So let's turn a little bit here and go to Macy.

07:10.332 --> 07:13.076
[SPEAKER_03]: How is it working with your mom?

07:15.299 --> 07:16.841
[SPEAKER_03]: I don't even know what to start.

07:16.861 --> 07:19.004
[SPEAKER_00]: It's like it should be good and keep it clean.

07:19.024 --> 07:21.527
[SPEAKER_03]: But or let's turn it.

07:21.908 --> 07:24.051
[SPEAKER_03]: How is it having your daughters at the workplace?

07:24.111 --> 07:24.351
[SPEAKER_03]: Yeah.

07:25.072 --> 07:26.614
[SPEAKER_02]: Oh my gosh there's times like

07:27.674 --> 07:29.539
[SPEAKER_01]: We're like, did really, really guys?

07:29.700 --> 07:30.702
[SPEAKER_01]: Really, did you say that?

07:30.723 --> 07:32.026
[SPEAKER_01]: The conversations?

07:32.568 --> 07:32.768
[SPEAKER_01]: One.

07:32.828 --> 07:33.550
[SPEAKER_01]: Yeah.

07:34.854 --> 07:42.696
[SPEAKER_01]: I feel like it cost me more money because I'm buying her lunch a lot and buying her products at all.

07:42.676 --> 07:52.570
[SPEAKER_01]: So it's costing me more money, but then like the mama bear, because I was thinking about this earlier too, like the mama bear side of me, we're really blessed with great clients.

07:52.590 --> 07:53.692
[SPEAKER_01]: We really, really are.

07:53.732 --> 08:10.135
[SPEAKER_01]: And in the almost seven years, I've been doing this, I could probably count on one hand, like the amount of challenging clients that I've had, but when it's your child and someone's maybe being a little spicy or a little bit rude with your child, it's just kind of like,

08:10.874 --> 08:12.596
[SPEAKER_01]: But you got a step back and let's do it.

08:12.617 --> 08:16.322
[SPEAKER_01]: Let them do and that's so the neck and there is a little bit hard as a mom.

08:16.502 --> 08:21.049
[SPEAKER_01]: Because she's had a couple little parts of the other direction here.

08:21.069 --> 08:24.173
[SPEAKER_03]: Because there's a couple that I've like heard them be a little real.

08:24.193 --> 08:25.235
[SPEAKER_03]: I'm like, uh, no.

08:25.635 --> 08:26.016
[SPEAKER_03]: Uh-huh.

08:26.036 --> 08:26.476
[SPEAKER_03]: No.

08:26.496 --> 08:27.137
[SPEAKER_01]: Like you are like that.

08:27.177 --> 08:28.139
[SPEAKER_01]: Talk to you like that.

08:28.259 --> 08:30.042
[SPEAKER_03]: You're going to be the only me next.

08:30.562 --> 08:30.823
[SPEAKER_03]: Yeah.

08:30.863 --> 08:31.323
[SPEAKER_03]: Sorry.

08:31.363 --> 08:33.587
[SPEAKER_02]: But you don't get to be rude to my mom.

08:33.627 --> 08:34.127
[SPEAKER_02]: Right.

08:34.147 --> 08:38.934
[SPEAKER_02]: But I think the funniest thing is this is I will be in my room doing a set of lashes or whatever.

08:38.994 --> 08:40.797
[SPEAKER_02]: And Lena just comes in and sits.

08:40.777 --> 08:41.598
[SPEAKER_02]: She's like, what are you guys doing?

08:41.618 --> 08:42.880
[SPEAKER_02]: Okay, but I've been around so long.

08:42.940 --> 08:45.083
[SPEAKER_03]: I know all of her clients and I were about to get in.

08:45.103 --> 08:46.104
[SPEAKER_03]: She's like, what's going on?

08:46.345 --> 08:47.086
[SPEAKER_01]: But she'll do this.

08:47.106 --> 08:47.887
[SPEAKER_01]: Why did you get it that way?

08:47.927 --> 08:48.848
[SPEAKER_01]: I just walk in.

08:48.868 --> 08:49.589
[SPEAKER_01]: She just walks in.

08:49.649 --> 08:54.175
[SPEAKER_01]: I'm like, glove-duck, mask-duck, and she's like, mom, mom can be our first second.

08:54.196 --> 08:58.441
[SPEAKER_01]: I'm like, honey, I'm literally getting ready to put needles in someone's face.

08:58.461 --> 08:59.963
[SPEAKER_01]: She's like, just one second to be her.

09:00.484 --> 09:01.806
[SPEAKER_01]: I'm like, oh gosh.

09:01.955 --> 09:06.400
[SPEAKER_02]: Yeah, so our daughters have no problems interrupting our or getting into our space.

09:06.420 --> 09:07.461
[SPEAKER_02]: Yeah, they're nosy.

09:07.761 --> 09:09.663
[SPEAKER_02]: They, they, they, they want to know what we're doing.

09:09.844 --> 09:15.850
[SPEAKER_03]: And it's like, okay, but yes, the bad deal is that every time mom is second off or come, once they come in, I'm in the middle of a Brazilian.

09:16.110 --> 09:19.013
[SPEAKER_03]: And every time, yeah, it's not during one of my facials.

09:19.094 --> 09:20.695
[SPEAKER_03]: Just not during what, no, it's during a Brazilian.

09:20.715 --> 09:22.577
[SPEAKER_03]: I like, no, no, come in.

09:23.218 --> 09:25.701
[SPEAKER_02]: And like, could you don't bother me up in there, dumb man?

09:25.841 --> 09:26.882
[SPEAKER_02]: That's not you.

09:29.242 --> 09:30.885
[SPEAKER_01]: no personal space.

09:30.905 --> 09:32.528
[SPEAKER_01]: So what's your what do you think, Mace?

09:32.548 --> 09:35.414
[SPEAKER_01]: What's the perks in the challenges for you?

09:35.434 --> 09:42.708
[SPEAKER_00]: It is nice to not pay for my lunch or want to ask.

09:43.609 --> 09:50.322
[SPEAKER_00]: I don't like there are really any like cons to it but yeah I said a little bit more fun.

09:50.420 --> 10:00.611
[SPEAKER_02]: Yeah, it's more, yeah, it's fun and you know, I think empty house syndrome is a real thing and I'm Heather and I are not living with her.

10:00.631 --> 10:02.933
[SPEAKER_00]: It's kind of nice to be able to see her.

10:03.013 --> 10:06.837
[SPEAKER_01]: Yeah, I think that's a good thing.

10:06.897 --> 10:16.087
[SPEAKER_01]: Girls and they got an apartment together and or house together and so I'm a new empty nest or so that's kind of it's good to at least know.

10:16.167 --> 10:17.388
[SPEAKER_01]: It's good for our therapy.

10:17.529 --> 10:17.929
[SPEAKER_02]: Yes.

10:17.909 --> 10:21.859
[SPEAKER_02]: And that way we can still be nosy and find out what our kids are doing without, you know, looking nosy.

10:22.381 --> 10:28.356
[SPEAKER_03]: Right, and sometimes working with your parents hard to, uh, differentiate mom from, yeah.

10:28.376 --> 10:30.602
[SPEAKER_03]: I want to say mom from boss, but...

10:31.038 --> 10:31.479
[SPEAKER_03]: Yeah.

10:31.499 --> 10:32.480
[SPEAKER_03]: I was way going to do fire me.

10:33.301 --> 10:35.884
[SPEAKER_03]: I could try this because he keeps coming back.

10:36.365 --> 10:37.446
[SPEAKER_03]: And now it's like a bad penny.

10:37.846 --> 10:38.667
[SPEAKER_02]: Yeah, they didn't ready.

10:38.688 --> 10:39.328
[SPEAKER_01]: Never go away.

10:40.770 --> 10:44.975
[SPEAKER_02]: And we kind of got into the thing when we first when Lena first started working because she'd be talking to a client.

10:44.995 --> 10:53.586
[SPEAKER_02]: She's like, Mom, I'm like, Lena, you need to call it be a little more professional than walk around and say, Mom, but now like my client's like,

10:53.768 --> 10:55.030
[SPEAKER_03]: It sounds weird when you call it.

10:55.050 --> 11:00.276
[SPEAKER_03]: Chris, I know, I know, because everyone knows she's my mom, well, I mean, you can't miss it.

11:00.396 --> 11:01.237
[SPEAKER_01]: We look enough like that's all everybody.

11:01.257 --> 11:16.215
[SPEAKER_02]: I mean, they'll say I'm here to see your mom or I'm here to see your mom or I'm here to see your mom or I'm here to see your mom or I'm here to see your mom or I'm here to see your mom or I'm here to see your mom or I'm here to see your mom or I'm here to see your mom or I'm here to see your mom or I'm here to see your mom or I'm here to see your mom or I'm here to see your mom or I'm here to see your mom or I'm here to see your mom or I'm here to see your mom or I'm here to see your mom or I'm here to see your mom or I'm here to see your mom or I'm here to see your mom or I'm here

11:16.195 --> 11:20.182
[SPEAKER_02]: and we have a very different feel than most, most other meds boss.

11:20.843 --> 11:27.155
[SPEAKER_02]: And I think it's just, it adds to that type of atmosphere that we have.

11:27.175 --> 11:29.299
[SPEAKER_03]: It's fun time.

11:29.439 --> 11:30.080
[SPEAKER_03]: I have fun.

11:30.180 --> 11:32.144
[SPEAKER_03]: Yeah, I don't know about your mates, but I have a lot of fun.

11:32.304 --> 11:34.869
[SPEAKER_03]: Yeah, because I mess with mom a lot too.

11:34.929 --> 11:36.031
[SPEAKER_03]: She does.

11:36.131 --> 11:37.073
[SPEAKER_03]: Yeah, keep it.

11:37.272 --> 11:39.596
[SPEAKER_02]: I always work as boring, work as you see fun.

11:39.837 --> 11:43.804
[SPEAKER_02]: Yeah, I think there's times when clients come in and they see lean and I battering, bantering.

11:43.884 --> 11:49.715
[SPEAKER_02]: I mean, we always banter all the time and we give each other a hard time to kind of look at us like, you just said that to your boss.

11:49.735 --> 11:50.456
[SPEAKER_02]: I did have one.

11:51.017 --> 11:52.860
[SPEAKER_03]: I said like, that's your boss.

11:52.880 --> 11:54.082
[SPEAKER_03]: It's like, no, that's my boss.

11:54.102 --> 11:55.104
[SPEAKER_03]: I'm actually my mom.

11:56.066 --> 11:56.166
[SPEAKER_01]: Yeah.

11:56.186 --> 11:57.248
[SPEAKER_03]: I'm a boss, my mom.

11:58.290 --> 11:58.531
[SPEAKER_03]: Yeah.

11:59.232 --> 12:01.035
[SPEAKER_03]: Yeah, that's great.

12:01.015 --> 12:07.825
[SPEAKER_03]: So okay, we kind of went through a little bit of the challenges, but do you ever feel like you're held to your mom well, we're in different.

12:08.466 --> 12:13.694
[SPEAKER_03]: Yeah, so this is different because mom and I are in the same like space, you know, you guys are in a little bit different space.

12:13.754 --> 12:13.995
[SPEAKER_01]: Right.

12:14.195 --> 12:18.101
[SPEAKER_03]: So it's kind of like, it might help to the same standard as my mom at work.

12:18.121 --> 12:20.104
[SPEAKER_03]: And I'm like, honestly, no, I think mom

12:20.084 --> 12:32.603
[SPEAKER_02]: We do, I mean, I think that Macy and Heather compliment each other very well because Macy's learning more of, you know, things that compliment injections.

12:33.123 --> 12:37.810
[SPEAKER_02]: And I know that she's been doing some VIPs with clients injectable clients.

12:37.830 --> 12:40.995
[SPEAKER_02]: And so I think that that way you can confer.

12:40.975 --> 12:52.274
[SPEAKER_02]: And Heather can bring you Macy in and say, okay, Macy, you know, then Macy will talk to her about VIPiles and some micro kneeling, you know, different things that you can do that compliment.

12:52.534 --> 12:54.718
[SPEAKER_02]: And so I think they compliment each other very well.

12:54.738 --> 12:54.918
[SPEAKER_03]: Yeah.

12:55.299 --> 12:56.841
[SPEAKER_03]: And I think it.

12:56.821 --> 13:18.998
[SPEAKER_03]: takes your knowledge to a whole different level too because we're not getting taught that you don't get taught this seven school working with an injection is working with some like working in the same spaces like where to place treatments or what to do first and all this stuff you know so I think it really helps like boost your knowledge and you get to learn that stuff outside

13:18.978 --> 13:27.132
[SPEAKER_01]: Do you think it helped you like me being in the industry and you kind of growing up around that like it helped you in what you're doing now?

13:28.462 --> 13:30.065
[SPEAKER_01]: Yes, just now hearing about it.

13:30.105 --> 13:30.345
[SPEAKER_00]: Yeah.

13:30.505 --> 13:33.931
[SPEAKER_03]: Yeah, were you interested in aesthetics or were you?

13:34.192 --> 13:36.996
[SPEAKER_00]: I originally was like wanting to do cosmatology.

13:37.497 --> 13:45.651
[SPEAKER_00]: So we had to win viewed like hair schools, but then towards the end, I started asking about like aesthetics, what when I went to like their schools.

13:45.811 --> 13:49.778
[SPEAKER_02]: And then the first, I was like, I don't get your first wax drip and it was all over.

13:49.758 --> 13:51.000
[SPEAKER_02]: She loved waxing.

13:51.460 --> 13:52.582
[SPEAKER_00]: Oh, yeah.

13:52.602 --> 13:53.382
[SPEAKER_00]: That's something right there.

13:53.423 --> 13:56.566
[SPEAKER_02]: We thought Lina was crazy with the waxing thing, because she wanted to wax everybody.

13:56.606 --> 13:58.048
[SPEAKER_02]: She was waxed our producer.

13:58.249 --> 13:58.829
[SPEAKER_02]: Right.

14:01.392 --> 14:03.355
[SPEAKER_02]: And I think Macy's going, Macy's the same way.

14:03.375 --> 14:09.182
[SPEAKER_02]: It's just, you know, I like to put her in, and they're eyelashes, and they like to rip it out in other areas.

14:09.242 --> 14:09.943
[SPEAKER_02]: So.

14:09.923 --> 14:11.845
[SPEAKER_02]: I just like to look at it afterwards.

14:15.329 --> 14:19.033
[SPEAKER_03]: She has a little wax drips, and she's like, look at this, look at all this hair.

14:19.154 --> 14:21.096
[SPEAKER_03]: Oh my gosh, I have a copy of that.

14:21.276 --> 14:24.900
[SPEAKER_03]: But she's the only I could tell the story is, I mean, she's a record.

14:24.920 --> 14:28.184
[SPEAKER_03]: Like, she's like, girl, I'm like, these need to be framed.

14:28.544 --> 14:29.966
[SPEAKER_03]: Oh, her wax drips.

14:29.986 --> 14:36.994
[SPEAKER_03]: Yes, there are some, she's like, if I walk in here and that is framed, I might not come back.

14:36.974 --> 14:38.356
[SPEAKER_02]: but names on him.

14:38.376 --> 14:39.738
[SPEAKER_03]: Just right now.

14:39.758 --> 14:41.039
[SPEAKER_02]: Number one, number one, number three.

14:41.099 --> 14:41.560
[SPEAKER_01]: Just not.

14:41.580 --> 14:45.625
[SPEAKER_03]: I was like, some feet are probably top five of the sexiest sex ever.

14:45.845 --> 14:47.508
[SPEAKER_03]: I've ever been right.

14:48.649 --> 14:50.672
[SPEAKER_03]: So, I want to get where I work.

14:50.912 --> 14:51.373
[SPEAKER_03]: Yeah.

14:51.393 --> 14:51.953
[SPEAKER_01]: I love it.

14:52.274 --> 14:57.160
[SPEAKER_01]: We're super blessed to be in the industry and getting to work with our kiddos.

14:57.612 --> 15:01.616
[SPEAKER_03]: So I have a nice little rapid Q&A with you guys.

15:01.937 --> 15:02.377
[SPEAKER_01]: Oh gosh.

15:02.738 --> 15:05.561
[SPEAKER_03]: So we'll start with, well, I guess we'll all can answer this.

15:05.661 --> 15:09.005
[SPEAKER_03]: Who is most likely be the one that's late to work?

15:11.768 --> 15:15.052
[SPEAKER_03]: And that's not your, it's not mine, it's not our right hour.

15:15.112 --> 15:16.273
[SPEAKER_02]: Or like looking at these two.

15:16.293 --> 15:19.817
[SPEAKER_02]: There's times, I miss Macy has got some great ethics.

15:20.117 --> 15:21.939
[SPEAKER_02]: There's times she's at work before I am.

15:22.240 --> 15:24.582
[SPEAKER_02]: And that's like an hour before her first appointment.

15:24.963 --> 15:27.045
[SPEAKER_02]: And so Kudos, Kudos, Kudos.

15:27.177 --> 15:31.101
[SPEAKER_00]: I always try to be an hour early, but she'll walk in like three minutes of for her appointment.

15:31.281 --> 15:31.922
[SPEAKER_01]: Yes, she does.

15:32.102 --> 15:32.443
[SPEAKER_01]: I know.

15:32.543 --> 15:39.450
[SPEAKER_01]: I'm like 14 bags, my cups, my water, my lunch, her client will be up for the now here, the door gone.

15:39.470 --> 15:40.671
[SPEAKER_01]: Oh, she'll be just a few minutes.

15:40.691 --> 15:41.552
[SPEAKER_01]: She'll be right with you.

15:41.572 --> 15:43.374
[SPEAKER_03]: I have this paranoia.

15:43.394 --> 15:44.696
[SPEAKER_03]: I'm late to everything else in my life.

15:44.716 --> 15:48.640
[SPEAKER_01]: But when you first have your wax pods and all those things to put in.

15:48.720 --> 15:51.923
[SPEAKER_01]: Like, I'm just kind of, I've usually got my charts pulled already.

15:51.984 --> 15:53.805
[SPEAKER_01]: I'm just, she's ready to rock it.

15:53.826 --> 15:55.227
[SPEAKER_01]: Ready to go when I get in.

15:55.358 --> 16:12.186
[SPEAKER_02]: Um, next, who handles client drama better out of, out of, out of, out of, out of, out of, out of, out of, out of, out of, out of, out of, out of, out of, out of, out of, out of, out of, out of, out of, out of, out of, out of, out of, out of, out of, out of, out of, out of, out of, out of, out of, out of, out of, out of, out of, out of, out of, out of, out of, out of, out of, out of, out of, out of, out of, out of, out of, out of, out of, out of, out of, out of, out of, out of, out of, out of, out of, out of, out of, out of, out of, out of, out of, out of, out of, out of, out of, out of, out of, out of, out

16:12.368 --> 16:19.518
[SPEAKER_02]: We'll roll with it and Lena will sit there and she'll like nope that is not what you need what you need is a series of treatments and we're going to start right here.

16:19.538 --> 16:20.299
[SPEAKER_02]: We're going to wear right here.

16:20.319 --> 16:27.028
[SPEAKER_02]: We're going to roll right here and you know she's putting together a treatment plan is Lena's expertise.

16:27.048 --> 16:29.151
[SPEAKER_02]: She can really do that and I can see that with Mace too.

16:29.451 --> 16:36.621
[SPEAKER_01]: I would say right now probably me just because you're kind of more like new to the situations, but

16:36.601 --> 16:48.670
[SPEAKER_01]: But you'll, I mean, that's one thing about her is she's, as she's becoming adult, as she is an adult, she's finding her voice and her, yeah, so yeah, she's getting

16:48.920 --> 16:53.745
[SPEAKER_02]: And I'm finding that Macy does a good job on talking to her clients about treatments.

16:54.105 --> 17:02.273
[SPEAKER_02]: There was a young lady that was an acne client that she had started her with a VIP.

17:02.874 --> 17:06.498
[SPEAKER_02]: And I was kind of like, oh, I'm not sure if she's never done anything like that before.

17:06.878 --> 17:09.521
[SPEAKER_02]: But then Macy had talked her through the whole thing.

17:09.601 --> 17:10.942
[SPEAKER_02]: She was getting ready for our wedding.

17:11.463 --> 17:12.684
[SPEAKER_02]: I'm talking to through the whole thing.

17:13.344 --> 17:14.866
[SPEAKER_02]: And I was like, oh, well, you're right.

17:14.926 --> 17:18.910
[SPEAKER_02]: That was a good choice for you.

17:18.974 --> 17:24.141
[SPEAKER_01]: Yeah, good job, ma'am.

17:24.441 --> 17:27.185
[SPEAKER_03]: Who's more likely to overshare personal stories during treatments?

17:27.205 --> 17:27.486
[SPEAKER_03]: Lena.

17:27.886 --> 17:28.908
[SPEAKER_03]: Oh yeah, probably me.

17:29.248 --> 17:29.448
[SPEAKER_03]: Perfect.

17:29.568 --> 17:30.430
[SPEAKER_01]: Yeah.

17:30.450 --> 17:33.314
[SPEAKER_01]: I mean, I feel like when they leave, they know everything about me.

17:33.374 --> 17:34.235
[SPEAKER_01]: Everything about my kids.

17:34.255 --> 17:35.236
[SPEAKER_01]: I know everything about them.

17:35.256 --> 17:37.259
[SPEAKER_00]: Or if I walk into your room, I don't even know who the client is.

17:37.299 --> 17:38.240
[SPEAKER_00]: They know everything.

17:38.300 --> 17:38.841
[SPEAKER_00]: They do.

17:39.041 --> 17:39.482
[SPEAKER_00]: Yeah.

17:39.782 --> 17:41.084
[SPEAKER_00]: I'm like, yeah, I already knew that.

17:41.204 --> 17:41.865
[SPEAKER_00]: Yeah, I know.

17:41.905 --> 17:42.606
[SPEAKER_01]: Like they do.

17:42.646 --> 17:43.868
[SPEAKER_01]: They feel like they.

17:43.848 --> 17:45.270
[SPEAKER_01]: I don't know, that's just how we are.

17:45.370 --> 17:49.476
[SPEAKER_01]: Like we're just personable and we just are leaning chairs.

17:49.496 --> 17:49.777
[SPEAKER_01]: Yeah.

17:49.957 --> 17:52.581
[SPEAKER_02]: There's times I don't want to know what she's been cheering.

17:52.621 --> 17:53.642
[SPEAKER_03]: We haven't had much fun though.

17:53.722 --> 17:54.503
[SPEAKER_02]: Yeah.

17:54.664 --> 17:55.745
[SPEAKER_02]: They gave all I'm laughing.

17:55.765 --> 17:57.908
[SPEAKER_02]: There are so many times I have to knock on her door and say, lean it.

17:57.928 --> 17:58.709
[SPEAKER_01]: That's nice.

17:58.730 --> 17:58.970
[SPEAKER_01]: Yeah.

17:59.270 --> 18:01.734
[SPEAKER_02]: I know, and you need to just knock on the wall and say, lean up.

18:02.415 --> 18:02.795
[SPEAKER_02]: Quiet.

18:03.076 --> 18:04.658
[SPEAKER_01]: I think my clients get loud.

18:04.678 --> 18:09.465
[SPEAKER_01]: I don't feel like I know it's a Sarah like it's loud, but my clients are being her deafening is loud in the classroom.

18:09.485 --> 18:09.725
[SPEAKER_01]: Yeah.

18:09.765 --> 18:12.910
[SPEAKER_03]: Like when I'm waxing, it definitely gets loud.

18:13.227 --> 18:20.175
[SPEAKER_03]: But I know everything like my I know everything about my clients same I know everything they know everything about me They know about what's going on my kid right now.

18:20.235 --> 18:21.556
[SPEAKER_03]: They know they know everything.

18:21.616 --> 18:22.397
[SPEAKER_03]: We have so much fun.

18:22.578 --> 18:24.740
[SPEAKER_03]: I don't I'm a talker Well for the most part.

18:24.760 --> 18:27.423
[SPEAKER_02]: And I think Lena her array of ages.

18:27.723 --> 18:35.472
[SPEAKER_02]: She has clients that teenage boys all the way up to ladies and they're 70s that are doing anti-aging treatments and

18:35.452 --> 18:40.318
[SPEAKER_02]: She has the same type of relationship with her 70 and 80 year olds.

18:40.679 --> 18:53.314
[SPEAKER_02]: As she does with her young teenagers and I think that is just that takes a very special personality to be able to you know have the same type of of connection with all of those.

18:53.334 --> 18:55.637
[SPEAKER_03]: You kind of have to be a little bit of a communal lens.

18:55.657 --> 18:57.780
[SPEAKER_03]: I love them all.

18:57.760 --> 19:03.713
[SPEAKER_03]: I love hearing about your life, I love hearing about it, my older clients always have the best stories, and I love it.

19:04.094 --> 19:07.321
[SPEAKER_03]: But I also grow up with that with my grandpa and stuff, so I love hearing it.

19:08.203 --> 19:08.364
[SPEAKER_03]: Yeah.

19:08.404 --> 19:10.549
[SPEAKER_03]: What's one product your mom or daughter can't live without?

19:11.270 --> 19:12.934
[SPEAKER_03]: What's one product basically live without?

19:13.859 --> 19:16.764
[SPEAKER_01]: Well, I feel like you change, find it.

19:16.805 --> 19:23.137
[SPEAKER_01]: So it's hard to, I mean, other than eye-latching stitches, you're off my stroke.

19:23.157 --> 19:25.301
[SPEAKER_00]: See, are we talking about, like, skin care products?

19:25.441 --> 19:26.242
[SPEAKER_00]: Skin care products.

19:26.262 --> 19:31.392
[SPEAKER_01]: But, well, right now, it's her eye-latching and we're fighting through trying to get her to take a break.

19:31.873 --> 19:33.115
[SPEAKER_01]: She's really fighting us all now.

19:33.155 --> 19:33.977
[SPEAKER_01]: Oh, my gosh, last time.

19:33.957 --> 19:34.678
[SPEAKER_01]: I'm gonna have to.

19:34.698 --> 19:35.699
[SPEAKER_01]: Friday, no Thursday.

19:35.740 --> 19:36.501
[SPEAKER_03]: Thursday.

19:36.721 --> 19:39.124
[SPEAKER_00]: It starts at your mom's gonna be so bad.

19:39.144 --> 19:40.466
[SPEAKER_03]: I put myself on her schedule.

19:40.847 --> 19:42.129
[SPEAKER_03]: I said, why is she gonna be mad about that?

19:42.149 --> 19:43.651
[SPEAKER_03]: She goes, because your mom told me to take them off.

19:43.711 --> 19:45.333
[SPEAKER_03]: I said, girl, your eyes are swollen.

19:45.353 --> 19:46.094
[SPEAKER_00]: Take them off.

19:46.134 --> 19:47.176
[SPEAKER_03]: I was like, no, I can't.

19:47.576 --> 19:49.439
[SPEAKER_00]: I mean, they were like huge red.

19:49.459 --> 19:50.601
[SPEAKER_00]: I do have a plan.

19:50.621 --> 19:51.382
[SPEAKER_00]: No, I'm not.

19:52.103 --> 19:53.625
[SPEAKER_00]: I was like, okay, I'll let you take them off.

19:53.645 --> 19:56.169
[SPEAKER_00]: And then, yeah, and then I was too scared to tell her.

19:56.249 --> 19:58.632
[SPEAKER_00]: So I told you, I was like, she's gonna be so mad.

19:59.438 --> 20:02.023
[SPEAKER_03]: While we came all around the corner, and I said, Macy's got something to tell you.

20:04.067 --> 20:04.608
[SPEAKER_02]: I don't.

20:04.628 --> 20:05.209
[SPEAKER_02]: I don't.

20:05.229 --> 20:11.741
[SPEAKER_02]: Using the LED lash technique and the glue, I don't think I've ever had anybody up till now have a reaction to it.

20:12.222 --> 20:14.146
[SPEAKER_02]: And I think they did really good in the beginning.

20:14.166 --> 20:15.228
[SPEAKER_01]: She did really good in the beginning.

20:15.248 --> 20:16.651
[SPEAKER_02]: I think I knew her now, it feels like.

20:16.671 --> 20:21.119
[SPEAKER_02]: Yeah, but I think that, you know, maybe stress of, you know, getting an apartment, everything else.

20:21.139 --> 20:22.662
[SPEAKER_02]: And then I see her picking on him.

20:22.642 --> 20:25.385
[SPEAKER_02]: And it's like, okay, it is time to take a month.

20:25.405 --> 20:26.666
[SPEAKER_02]: And this started a couple weeks ago.

20:26.686 --> 20:27.747
[SPEAKER_02]: It's like, it's time to take them off.

20:28.128 --> 20:28.908
[SPEAKER_02]: And she's like, nope, can't.

20:29.289 --> 20:29.729
[SPEAKER_02]: No, I can't.

20:30.110 --> 20:32.933
[SPEAKER_02]: And then we saw her with red eyes this week and we're like, Mace.

20:33.013 --> 20:33.954
[SPEAKER_02]: And then she's shown us today.

20:34.074 --> 20:34.754
[SPEAKER_02]: I got to take them off.

20:34.895 --> 20:35.415
[UNKNOWN]: Yeah.

20:36.456 --> 20:36.736
[SPEAKER_01]: It's time.

20:37.077 --> 20:38.899
[SPEAKER_03]: And we're all just like, okay, Mace.

20:38.919 --> 20:39.800
[SPEAKER_01]: Why we all both do that.

20:39.820 --> 20:40.440
[SPEAKER_01]: We like, okay, yeah.

20:40.460 --> 20:41.962
[SPEAKER_01]: We're both with out my character.

20:42.582 --> 20:44.084
[SPEAKER_01]: Um, I know this one.

20:44.104 --> 20:45.125
[SPEAKER_01]: I don't really know what you use.

20:45.325 --> 20:45.806
[SPEAKER_01]: I know it is.

20:46.106 --> 20:46.807
[SPEAKER_01]: You know what it is.

20:46.827 --> 20:47.628
[SPEAKER_01]: I don't know.

20:47.648 --> 20:48.028
[SPEAKER_01]: Peel pads.

20:48.449 --> 20:48.929
[SPEAKER_01]: Peel pads.

20:49.209 --> 20:49.930
[SPEAKER_01]: An alpha rat.

20:49.970 --> 20:51.872
[SPEAKER_01]: I didn't even know you use those.

20:51.852 --> 20:52.994
[SPEAKER_01]: Shout out to Kelsey.

20:53.014 --> 21:10.502
[SPEAKER_03]: Why, why, why, why, why, why, why, why, why, why, why, why, why, why, why, why, why, why, why, why, why, why, why, why, why, why, why, why, why, why, why, why, why, why, why, why, why, why, why, why, why, why, why, why, why, why, why, why, why, why, why, why, why, why, why, why, why, why, why, why, why, why, why, why, why, why, why, why, why, why, why, why, why, why, why, why, why, why, why, why, why, why, why, why, why, why, why, why, why, why, why, why, why, why, why, why, why, why, why, why, why, why, why, why, why, why, why, why,

21:10.482 --> 21:14.228
[SPEAKER_03]: Well, if it's products right now, it's my show.

21:14.509 --> 21:16.011
[SPEAKER_03]: I can't live about my show.

21:16.031 --> 21:18.175
[SPEAKER_00]: I can't live about my show.

21:18.475 --> 21:20.178
[SPEAKER_00]: Yeah, I like the clearing of Sam right now.

21:20.278 --> 21:21.921
[SPEAKER_00]: Yes, I use that every night.

21:22.161 --> 21:23.664
[SPEAKER_00]: Feel like it's really good.

21:23.744 --> 21:25.507
[SPEAKER_03]: Yeah, that's my biggest seller right now.

21:25.587 --> 21:28.572
[SPEAKER_03]: Yes, but I've also had a huge influx of acne right now.

21:29.133 --> 21:32.378
[SPEAKER_03]: Like my acne has my acne facials have gone crazy.

21:32.398 --> 21:33.520
[SPEAKER_03]: I have so many acne clients.

21:33.500 --> 21:35.002
[SPEAKER_01]: But I think it's like weather changed.

21:35.062 --> 21:37.324
[SPEAKER_01]: Yeah, I have so many teams.

21:37.404 --> 21:39.066
[SPEAKER_02]: This is the most teams I've ever had.

21:39.126 --> 21:42.130
[SPEAKER_02]: The football gear, yeah, sweat and running.

21:42.150 --> 21:54.704
[SPEAKER_02]: And for those that are listening, if you want to know more about these products that we're talking about, watch your next couple of shows because we're going to be bringing Kelsey on to hang out with us and tell us more about skin better science, which is our go-to.

21:54.744 --> 22:00.490
[SPEAKER_02]: We've had several different lines of products that we've used, but we all love skin better.

22:00.930 --> 22:03.253
[SPEAKER_03]: Yes.

22:03.858 --> 22:04.218
[SPEAKER_02]: My show.

22:04.859 --> 22:05.240
[SPEAKER_03]: My show?

22:06.421 --> 22:06.562
[SPEAKER_03]: Mm-hmm.

22:06.582 --> 22:06.822
[SPEAKER_03]: Oh yeah.

22:06.842 --> 22:07.643
[SPEAKER_03]: You've been using the my show.

22:07.683 --> 22:09.586
[SPEAKER_03]: Is it the new my show or the whole my show?

22:09.646 --> 22:11.508
[SPEAKER_02]: You know, my, I have not yet.

22:12.309 --> 22:14.612
[SPEAKER_02]: I have some clients that get along with the new my show very well.

22:14.832 --> 22:17.236
[SPEAKER_02]: I haven't ran out yet, so I haven't tried it.

22:17.296 --> 22:19.799
[SPEAKER_02]: But now since I ran out last night, I'm going to try the new one.

22:20.600 --> 22:21.001
[SPEAKER_02]: God, Jim.

22:21.561 --> 22:22.042
[SPEAKER_03]: All right, guys.

22:22.202 --> 22:25.967
[SPEAKER_03]: Well, I think it's a good place to leave off because we are out of time.

22:26.656 --> 22:29.159
[SPEAKER_02]: We can talk for days about our baby.

22:29.219 --> 22:35.406
[SPEAKER_02]: If our clients, if you haven't booked an appointment with Macy yet, we've got, we're going to be having some holiday specials and different things coming up.

22:35.446 --> 22:36.286
[SPEAKER_02]: Book an appointment with her.

22:36.767 --> 22:40.311
[SPEAKER_02]: And if you can't get in with Lena to do a wax, get in with Macy.

22:40.451 --> 22:42.974
[SPEAKER_02]: She is doing an amazing job.

22:42.994 --> 22:46.397
[SPEAKER_02]: If you've had a bad experience with a wax somewhere else, book with us.

22:46.978 --> 22:51.063
[SPEAKER_02]: And I think these two girls will change that a change that experience for you.

22:51.423 --> 22:53.305
[SPEAKER_02]: They know their thing.

22:53.740 --> 22:54.201
[SPEAKER_01]: Yeah.

22:54.221 --> 22:55.404
[SPEAKER_01]: No, super proud of you girls.

22:55.684 --> 22:56.526
[SPEAKER_01]: You guys have done great.

22:56.546 --> 22:57.910
[SPEAKER_02]: Yeah, we're kind of proud moms.

22:57.930 --> 23:01.257
[SPEAKER_02]: Yeah, both of them.

23:01.277 --> 23:01.758
[SPEAKER_03]: We're not afraid.

23:01.778 --> 23:02.259
[SPEAKER_03]: We'll say it.

23:02.560 --> 23:03.302
[SPEAKER_03]: Yeah.

23:03.322 --> 23:03.943
[SPEAKER_03]: All right, guys.

23:04.023 --> 23:08.293
[SPEAKER_03]: Well, we are done for today and we'll talk to you all next time.

23:08.814 --> 23:09.696
[SPEAKER_03]: Bye.

23:09.736 --> 23:09.977
[SPEAKER_00]: Bye.